Que Pasa Authentic Mexican Restaurant(MINERVA LOCATION: 3308682221 ORRVILLE LOCATION: 3306830083)

Reviews about Que Pasa Authentic Mexican Restaurant(MINERVA LOCATION: 3308682221 ORRVILLE LOCATION: 3306830083)

• 5 / 5

  By Carry Henderson
  My son and I loves this place. Very good food
  April 22, 2017
• 1 / 5

  By Joe Kakascik
  Food tastes fantastic. Most of the time. Service is absolutely awful. We Ordered our "normal" Chorizo order and had barely enough queso to cover the bottom of the pan. We called the store to ask if we could walk down and get more cheese as we know things happen. Was chastised over the phone, then told "we will help you THIS time but I'm being told you received our typical serving size." We then walked down to get what we thought was more cheese. The manager took us to the kitchen. Weighed 8 oz of cheese and told us it was the same. When we told him that this was half what we were given. He told me that if I wanted my money back I could have it. The last time I came in to sit and eat, I was ignored blatantly because they had what seemed like family in. The waitress rolled her eyes when I went to the counter and asked for more water and chips. And was visibly disgusted and whispering when I nursed my daughter under my shirt. Great customer service will always trump great food. I will not be returning under this ownership.
  October 26, 2016
• 1 / 5

  By Anonymous Anon
  I regularly order from this location and today was DISGUSTED at the way I was treated. I ordered the queso fundido (queso and chorizo sausage) and was given barely enough cheese to cover the bottom of the container. I called and the person I spoke with asked me to come back to the location and he would give me more queso. After getting there, he requested that I go back to the kitchen while he measured out a normal serving of the queso that they put in an order and insisted that it "looked the same" even though it looked like twice as much as I had in my hand. He refused to give me more queso as he had promised on the phone and would only offer me my money back. Incredibly rude the entire time. Waste of my lunch break.
  June 22, 2016